At Pistashio Homes, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our interior design and build services, or communicate with us.

1. Information We Collect

We collect information that helps us deliver a seamless design and build experience. This falls into two main categories:

Information You Provide Voluntarily

• Contact Details: Name, email address, phone number, and billing/shipping address.

• Project Details: Property addresses, architectural blueprints, design preferences, project budgets, and photographs of your space.

• Communication Data: Any information you provide when you fill out a contact form, send us an email, or consult with our team.

Information Collected Automatically

• Website Usage Data: IP addresses, browser type, operating system, pages viewed, and the dates/times of your visits, collected via cookies and analytical tools.

2. How We Use Your Information

We use the information we collect to bring your dream space to life and run our business effectively. Specifically, for:

• Project Execution: Managing your interior design and construction projects, sourcing materials, and coordinating with contractors.

• Communication: Responding to inquiries, sending project updates, invoicing, and providing customer support.

• Marketing: Sending newsletters, design inspiration, or promotional offers (only if you have opted in; you can opt out at any time).

• Website Improvement: Analysing how visitors interact with our website to improve user experience.

3. How We Share Your Information

We do not sell your personal information. However, to successfully complete your project, we may share your data with trusted third parties:

• Third-Party Subcontractors & Trades: Architects, engineers, carpenters, plumbers, and electricians working on your project.

• Vendors & Suppliers: For ordering and delivering furniture, fixtures, and materials to your property.

• Service Providers: Cloud storage, invoicing software, and email marketing platforms that help us operate. 

• Legal Authorities: Only if required by law, regulation, or a binding legal process.

4. Data Security and Retention

• Security: We implement industry-standard administrative, technical, and physical security measures to protect your personal data from unauthorised access or disclosure.

• Retention: We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with tax and legal requirements, or resolve project-related disputes.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access & Correction: The right to request a copy of the data we hold about you or ask us to correct inaccuracies.

• Deletion: The right to request that we erase your personal data, subject to certain legal exceptions.

• Opt-Out: The right to unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Note that some parts of the site may not function properly without them.

7. Changes to This Privacy Policy

Pistashio Homes reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Pistashio Homes

• Email: info@pistashiohomes.com